Bachelor's Degree in Information Technology — Cybersecurity
Graduated Dec 2025University of Toledo, Ohio
// summary
Cybersecurity and Information Technology graduate currently pursuing a Master's degree in Cybersecurity at the University of Toledo. Experienced in software development, SQL, technical support, and troubleshooting — proficient in Python, Java, C++, HTML, and SQL, with a strong foundation in object-oriented programming. Strong problem-solver and collaborator with a growing interest in software engineering and data systems.
// about
Beyond my coursework and technical experience, I'm deeply passionate about building a career in cybersecurity — whether as a Cybersecurity Analyst, Network Security Specialist, Information Security professional, Cybersecurity Engineer, Security Engineer, or Ethical Hacker. I'm drawn to the constant challenge of staying ahead of new threats and protecting the systems, data, and people that depend on them. Every project and certification is another step toward understanding how attackers think, so I can build stronger defenses.
// education
Master's Degree in Cybersecurity
Current — Dec 2027University of Toledo, Ohio
// experience
IT Help Desk Technician — Level 2
Jul 2026 – PresentUniversity of Toledo, DTAS
- Perform all core Level 1 support responsibilities while independently managing a higher volume of service requests, with increased autonomy and reduced need for escalation.
- Provide MyChart account support within Epic Systems, helping university medical patients with account access, activation, and password resets.
- Serve as a support contact for students, faculty, staff, and medical users across academic and healthcare IT systems.
- Troubleshoot hardware, software, and access issues across Adobe, VMware, VLab, BitLocker, Epic, and Imprivata OneSign.
- Document incidents accurately and collaborate with IT teams to ensure timely resolution.
IT Help Desk Technician — Level 1
Jan 2026 – PresentUniversity of Toledo, DTAS
- Provided IT support to faculty, staff, and students across Health Science and Main Campuses, including academic and clinical environments.
- Responded to and resolved technical issues through phone, email, chat, and ticketing systems using structured troubleshooting methods.
- Assisted users with secure authentication, including password resets, multi-factor authentication, and Microsoft 365 access.
- Supported healthcare-related systems, including access and login troubleshooting for the MyChart patient portal.
- Documented technical incidents and user reports to support efficient resolution and service tracking.
// volunteer
IT Committee & Youth Educator
Jan 2023 – PresentIslamic Center of Greater Toledo Mosque
- Support the maintenance and security of the mosque's technical infrastructure as an active IT Committee member.
- Provide help desk assistance, troubleshooting IT-related issues for the community.
- Assist with children's educational programs and summer camp activities, teaching and mentoring youth in classroom and group settings.
- Conduct religious education sessions that foster community engagement and leadership.
// certifications
- CompTIA Security+ (SY0-701)
- Copilot Student Ambassador Program — IT
- Computing Professional Pledge Inductee
- Basic Life Support and First Aid
// skills
Programming & Scripting
PythonJavaC++HTMLSQL
Data & Tools
Excel (data visualization)Data preprocessingGit
Software debuggingSoftware testing
IT & Cybersecurity
Server securityNetwork security fundamentalsRisk assessment
Help desk supportTroubleshootingWindowsLinux
Virtual machines
Working style
Effective communicationCustomer serviceLeadership & teamwork
Analytical thinkingProblem-solving
// hobbies
Outside of the classroom, I love cooking — there's something satisfying about following a recipe or improvising one. I cherish spending time with my family. And since I can never fully step away from tech, I like tinkering with small side projects and exploring new tools in my free time.
// projects
Smart Security System
Engineered a smart home security prototype using Arduino, ESP32-CAM, and motion sensors to detect intrusions and send real-time alerts through a custom web dashboard. Built the Python-based control logic and IoT communication linking hardware and software, while keeping the build within a strict $200 budget.
Python · Arduino · ESP32-CAM · Web dashboard
Securing Your Own Server or Application
Deployed and secured a Linux-based web application server, configuring firewall rules, SSL/TLS encryption, and user authentication. Implemented network hardening and continuous log monitoring to identify vulnerabilities and prevent unauthorized access.
Linux · Firewall configuration · SSL/TLS · Log monitoring
Fake News Detection
Built a machine learning pipeline to classify news articles as real or fake, applying data preprocessing and text-cleaning techniques before training a classification model on a labeled dataset.
Python · Machine learning · Data processing
// contact